Why Should You Order from Birthday Popper ?

* We Believe in Delivering Quality Products at Great Price. We have Not missed a Single Delivery till date.
* 23% of our Customers are Referrals or Repeat customers. Once you buy from Birthday Popper, you will recommend us to all your Friends and Family.
* The true stories of Our Service and Product Quality are in our Facebook/Instagram Page . 
* A Big "Thank You" to our 20,000+ Customers for the Success and Trust !!!

The #1 Trusted & Secure Online Shop for Birthday Return Gifts in India

Frequently Asked Questions

SHIPPING:

Q: Do you charge for Shipping?

A: Shipping charges is applicable based on order value. Shipping is free for order value above Rs.1200/- 

Q: How quickly can you ship the products?

A: We ship orders received before 4.00 pm on same day. You will receive them based on your area/state. 

Q: What if the shipping does not reach me on time?

A: We always strive to deliver on time. If due to unforeseeable reasons the package does not reach you we will be refunding the order value in full.

PACKING:

Q:Do you gift wrap the return gifts?

A: For each return gift, read the description. If the description says the product will be gift wrapped, then we will ship each product gift wrapped.

PAYMENT:

Q: Do you have Cash-On-Delivery Option?

A: Sorry, We do not have COD services. All payments are accepted through our Secure Payment Gateway

CONTACT:

Q: How to contact you?

A: We are available in live chat. Please call us at 8884611144. or email us at orders@birthdaypopper.com

RETURN POLICY

Q:What is Birthday Popper Return policy?

A:We have "No Questions Asked" return policy. We offer easy replacement for all products sold under certain conditions which are mentioned below:

* In case of any manufacturing defect, customers may notify us within 72 hours from the delivery. However, in case of transit damages, the issue has to be reported within 48 hours. After which we may not be able to accept the complaint.
* Defects will be replaced or refunded. 
* After you receive the products, if you are not completely satisfied with the products, you can return all the items(part returns are not accepted) in the order to us in the unused condition within 7 days of delivery.
* Products to be returned have to be shipped to our store by the customer and the shipping charges borne by the customer.
* Refund will be made after deducting the actual shipping cost borne by the company.

Return to Address

Birthday Popper,

Rishab, Door Number 5B,Central Warehousing Corporation, Mannagudda, Mangalore -575003

PH: 88846 11144

Request Customers to provide Feedback for Returns so that we can server you better next time.

Following are the terms and conditions for return/replacement:

* Products must be in their original condition.
* Only unused, unaltered, unsoiled products will be accepted.
* Original Packaging should be intact.

Q:When are returns not possible?

A:There are certain scenarios where it is difficult for us to support returns, which are:

* If the return request is made outside the specified time frame.
* Items that are returned without original packaging.
* If the product is damaged because of use or the product is not in the same condition in which you had received it.
* Products that may have been tampered.

Q:How will I get a refund for the order I cancelled or returned?

A:Once the resolution is set for refund, we will take 10 -12 days for the refund.

Refund will be made after deducting the actual shipping cost.

Refund will be done by the same method we received the payment in. In exceptions, we may ask you for the account details.

CANCELLATION POLICY

Q:How do I cancel my order?

A:If you wish to cancel an order, please contact our Customer Support team (8884611144) before your order is shipped.

Once the order is cancelled, a confirmation email will be sent to your registered email ID.

In case your order has been "Shipped" and you want a cancellation, products have to be shipped back to our store by the customer.

Q:Can I add items and combine orders after I have placed an order?

A:Please contact our Customer Support team (+91-88846 11144)

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