Why Should You Order from Birthday Popper ?

  • We Believe in Delivering Quality Products at Great Price. We have Not missed a Single Delivery till date.

  • 23% of our Customers are Referrals or Repeat customers. Once you buy from Birthday Popper, you will recommend us to all your Friends and Family.

  • The true stories of Our Service and Product Quality are in our Facebook Page . We have more than 4,600 Customers on our Facebook Page.

  • A Big "Thank You" to our 13,400 Customers for the Success and Trust !!!

The #1 Trusted & Secure Online Shop for Birthday Return Gifts in India

Frequently Asked Questions

SHIPPING:

Q: Do you charge for Shipping?

A: For Bangalore order: Free shipping for orders above Rs 750. For orders below Rs 750, shipping charges of Rs 65/- apply.

Q: How quickly can you ship the products?

A: Orders placed before 4PM will be shipped on the same day. Orders placed after 4PM will be shipped the next day.

Q: How long does it take to deliver?

A: In Bangalore we deliver in 1-2 working days. In other Metros and state capitals, we deliver in 2-3 working days. For the rest of the country, it may take 4-5 working days. After order status is moved to shipped.

Q: What if the shipping does not reach me on time?

A: We always strive to deliver on time. If due to un forseeable reasons the package does not reach you we will be refunding the order value in full.

PACKING:

Q:Do you gift wrap the return gifts?

A: For each return gift it will be shipped as shown in the product picture.

PAYMENT:

Q: Do you have Cash-On-Delivery Option?

A: Sorry, We do not have COD services. All payments are accepted through our Secure Payment Gateway

CONTACT:

Q: How to contact you?

A: We are available in live chat. Please call us at 9845367711. or email us at enquiry@birthdaypopper.com

RETURN POLICY

Q:What is Birthday Popper Return policy?

We have "No Questions Asked" return policy. We offer easy replacement for all products sold under certain conditions which are mentioned below:

  • In case of any manufacturing defect, customers may notify us within 72 hours from the delivery. However, in case of transit damages, the issue has to be reported within 48 hours. After which we may not be able to accept the complaint.
  • Defects will be replaced or refunded. 
  • After you receive the products, if you are not completely satisfied with the products, you can return all the items(part returns are not accepted) in the order to us in the unused condition within 7 days of delivery.
  • Products to be returned have to be shipped to our store by the customer and the shipping charges borne by the customer.
  • Refund will be made after deducting the actual shipping cost borne by the company.

Return to Address
Birthday Popper,
#157, 1st Cross Rd
Aicobo Nagar, 1st Stage,
BTM Layout, Bengaluru,
Karnataka 560029
PH: 9845367711

  • Request Customers to provide Feedback for Returns so that we can server you better next time.

Following are the terms and conditions for return/replacement:

  • Products must be in their original condition.
  • Only unused, unaltered, unsoiled products will be accepted.
  • Original Packaging should be intact.

Q:When are returns not possible?

A:There are certain scenarios where it is difficult for us to support returns, which are:

  • If the return request is made outside the specified time frame.
  • Items that are returned without original packaging.
  • If the product is damaged because of use or the product is not in the same condition in which you had received it.
  • Products that may/have been tampered.

Q:How will I get a refund for the order I cancelled or returned?

  • Once the resolution is set for refund, we will take 10 -12 days for the refund.
  • Refund will be made after deducting the actual shipping cost.
  • Refund will be done by the same method we received the payment in. In exceptions, we may ask you for the account details.

CANCELLATION POLICY

Q:How do I cancel my order?

  • If you wish to cancel an order, please contact our Customer Support team (9845367711) before your order is shipped.
  • Once the order is cancelled, a confirmation email will be sent to your registered email ID.
  • In case your order has been "Shipped" and you want a cancellation, products have to be  shipped back to our store by the customer.

Q:Can I add items and combine orders after I have placed an order?

A:Please contact our Customer Support team (+91-8884611164)

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